I cannot log in to my account. What should I do?
If you are having issues accessing your account, it’s possible that one of the following things has happened:
- You have forgotten your password — To reset the password, click on Forgot Password in the login screen and follow the instructions to set a new password.
- Your account is temporarily blocked — Your account may get temporarily blocked if you have typed in the wrong email and password several times in a row. The block will be cleared in around 30 minutes, after which you can try to log in again.
- Your timeout request is still active — If you had voluntarily requested a timeout, you will be locked out of your account until the timeout is over.
- None of the above — If you’re sure that you have typed in the right email and password and that you are not on timeout, please contact our support team so that they can help you access your account once again.
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I forgot my password for my Sportzino account.
Don't worry it happens. We got you! Go to sportzino.com Click on the "Log in" button. On the Log in window, click on "Forgot Your Password?" button. Enter your email address and click the "Send" button. Go to your email and check if you received the ...
My account is blocked because I entered an incorrect password. What should I do?
We may sometimes block your account if you’ve typed in a wrong password. Don’t worry, as this is just a temporary security measure. Once your account is no longer blocked, you’ll be able to log in again, providing that you use the correct email and ...
How can I close my account?
If you wish to close your account, please open a ticket by selecting one of the options on our customer support portal support.sportzino.com and select "Close my account" option from the dropdown list.
What documents are needed to verify my account?
The following documents are required to verify your account: Valid ID Selfie (take a photo of yourself) Proof of address - not older than (3) months Bank statement - not older than (3) months Make certain that your documentation is: Indisputable and ...
How long does it take for account verification?
After you have submitted all of the required information, the verification process may take between 3-7 business days. We strive to complete all account verification requests as soon as possible. The above timeframe is contingent on all submitted ...