My phone number is already verified on a different account. What should I do?
If your phone number is already verified on a different account, please contact our customer support team for assistance. We will investigate the issue and help you resolve it as quickly as possible. To assist us with the investigation, please provide your phone number and the email address associated with the account that your phone number is currently verified on.
We take the security of our users' accounts very seriously, and we strictly prohibit the maintenance of multiple accounts on our platform. This policy helps us ensure the security and integrity of our platform, and we appreciate your cooperation and understanding in this matter.
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I no longer have access to the phone number I previously provided. What should I do?
If you no longer have access to the phone number you previously provided, please contact our customer support team for assistance. We understand that circumstances can change, and we will do our best to help you verify your account with a new phone ...
How long will it take for my account to be verified?
Great question! Once you've submitted all the required documents for account verification, the review process typically takes between 3 to 7 business days. However, please keep in mind that the exact time may vary depending on a few factors, such as ...
How do I verify my bank account?
To verify your bank account for prize redemption, you’ll need to provide a clear and complete bank statement (within the last 3 months) that confirms you are the rightful owner of the account you intend to use. This is an important step in ensuring ...
VISA Virtual Card
What is a Virtual Visa Card? A Virtual Visa Card is a digital payment card that is sent to you via email by our 3rd party payouts.com. It functions just like a physical credit card and can be used for online purchases wherever Visa is accepted. What ...
How can I close my account?
If you wish to close your account, please open a ticket by selecting one of the options on our customer support portal support.sportzino.com and select "Close my account" option from the dropdown list.